Table of Contents

1. Information about Shipping
2. Information about Delivery
3. Shipping costs and expected delivery time
    A) Standard
    B) Express Poczta Polska
    C) Express DPD, FedEx, UPS, DHL
4. Information about customs fee and tax


1. Information about Shipping

Shipping time is calculated in working days from Monday to Friday.

Shipping time displayed on LBShop.eu refer to the estimated time it takes for packages to leave our hands. We usually ship items within 1-2 working days. Shipping time depends on the hour the order was made. We test and visually check every item before packing to make sure you receive working and undamaged item. 

If we have some additional questions to customer that ensure we are sending correct item for his vehicle, the shipping time may increase. In the case of major holidays such as Christmas and Easter, please allow extra time. During those special occasions we will provide notices to reflect possible delays.


2. Information about Delivery

Delivery time is calculated in working days from Monday to Friday.

Delivery time displayed on LBShop.eu refer to the estimated time it takes for packages to be delivered to a customer. The delivery time can be impacted by many factors beyond our control once the package leaves our facility (for example: weather conditions). We suggest to order items well in advance if you have a special occasion or event that you wish to use the item for. We cannot be held liable for late deliveries. 

We try to make the delivery process as simple as possible. We are able to send your order either to you home or to your work place. Customers are responsible for providing complete and accurate shipping addresses. We cannot change your delivery address once a package has been shipped. We are not liable for packages lost due to incomplete or inaccurate addresses. If a delivery fails for any reason and the delivery address matches the address provided by the customer, we cannot be held liable if a package is returned.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

Tracking number provided in all shipping options.


3. Shipping costs and expected delivery time

A) Standard

Poczta Polska (Polish Post)

Items sent via Polish Post (Poczta Polska) will be delivered by your national postal service once the package reaches your country.


B) Express Poczta Polska

Poczta Polska (Polish Post)

Items sent via Polish Post (Poczta Polska) will be delivered by your national postal service once the package reaches your country.


C) Express DPD, FedEx, UPS, DHL

DPD FedEx DHL UPS

Shipping via express couriers like DPD, FedEx, UPS or DHL is available for the countries listed below. For countries not included in the list below we calculate shipping costs individually. Please contact us before purchase.

Customers may be required to pay additional fee of 20 GBP/24 EURO in case the delivery address is located in a remote area (such as islands). Customers will be notified of such an additional fee and shall have the right to decline it and therefore cancel the order.


4. Information about customs fee and tax

Customers are solely responsible for complying with their local laws. We cannot be held responsible for any package that does not make it through the local customs office and is destroyed due to the item being illegal in the destination country. We can also not be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any. Kindly note that shipping insurance does not cover any customs issues, including but not limited to, goods being destroyed or confiscated due to their illegal status in any given destination country. Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the costs involved in the customs process.